Your rights under the General Data Protection Regulation
Last updated: January 2024
dicotspast is committed to protecting your personal data and respecting your privacy rights. Although we are an Australian company, we recognise the importance of the European Union's General Data Protection Regulation (GDPR) and have implemented measures to ensure compliance when processing data of individuals in the European Economic Area (EEA).
For the purposes of GDPR, dicotspast acts as the data controller for personal data collected through this website. Our contact details are:
dicotspast
47 Workshop Lane
Collingwood VIC 3066
Australia
Email: [email protected]
We process personal data on the following legal bases:
If you are located in the EEA, you have the following rights regarding your personal data:
You have the right to request confirmation of whether we process your personal data and to obtain a copy of that data. We will respond to such requests within one month.
You have the right to request correction of inaccurate personal data we hold about you. We will make corrections promptly upon verification of the inaccuracy.
You have the right to request deletion of your personal data in certain circumstances, including when the data is no longer necessary for the purposes for which it was collected, or when you withdraw consent.
You have the right to request restriction of processing your personal data in certain situations, such as when you contest the accuracy of the data or when processing is unlawful.
You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller without hindrance.
You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.
You have the right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects. We do not currently engage in such automated decision-making.
As we are based in Australia, personal data submitted through our website may be transferred to and processed in Australia. Australia is not considered to provide an adequate level of data protection under EU law. However, we implement appropriate safeguards to protect your data, including using standard contractual clauses approved by the European Commission where applicable.
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. For enquiries that do not lead to a project, we typically retain data for up to three years. For completed projects, we may retain records for up to seven years for warranty and legal purposes.
We implement appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. These measures include encryption, access controls, and regular security assessments.
To exercise any of your GDPR rights, please contact us using the details provided above. We may need to verify your identity before processing your request. We will respond to valid requests within one month, though this period may be extended by two additional months for complex requests.
If you believe your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority in the EU member state of your residence, place of work, or place of the alleged infringement.
We may update this GDPR information from time to time. We will post any changes on this page with an updated revision date.
If you have questions about this GDPR notice or wish to exercise your data protection rights, please contact us at:
Email: [email protected]
Address: 47 Workshop Lane, Collingwood VIC 3066, Australia