Privacy Policy

Last updated: January 2024

Introduction

dicotspast respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or engage with our services.

Information We Collect

We may collect the following types of information:

• Personal identification information (name, email address) when you submit enquiry forms
• Information about your furniture project requirements and preferences
• Technical data including IP address, browser type, and device information
• Usage data about how you interact with our website

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide information about our services
• Process and manage furniture consultation requests
• Improve our website and services based on user feedback
• Send relevant communications about our products and services (with your consent)
• Comply with legal obligations

Legal Basis for Processing

We process your personal data based on:

• Your consent when you submit enquiry forms
• Our legitimate business interests in responding to enquiries and improving services
• Contractual necessity when we proceed with furniture projects
• Legal obligations we must comply with

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, typically for the duration of our business relationship plus any period required by law. Enquiry data is retained for up to three years unless you request earlier deletion.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

Under applicable data protection laws, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

Third-Party Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

Cookies

We use cookies to enhance your browsing experience. For detailed information about our cookie practices, please see our Cookies Policy.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated revision date.

Contact Us

If you have questions about this privacy policy or wish to exercise your data rights, please contact us at:

Email: [email protected]
Address: 47 Workshop Lane, Collingwood VIC 3066, Australia